Shipping policy

Shipping 

Sneakerse ships locally and internationally. Orders are dispatched Monday - Friday within 24 - 48 business hours of your order confirmation (excluding pre-orders) and delivered Monday - Friday between 9 am to 5 pm and Saturday before 12 pm. As every order is unique, shipping costs will differ depending on the size, weight and destination of your parcel.

We provide free shipping in Malaysia for local orders above RM 250. 

Our courier partners are DHL eCommerce, Poslaju and J&T Express. If you prefer a certain courier company, please leave us a note so we can ship out your order accordingly.

All appropriate delivery options available for your order and to your destination will be displayed upon checkout.

 

Shipping Times

Local (Malaysia) shipments:

West Malaysia: DHL eCommerce, Poslaju and J&T Express: 1-3 working days.

West Malaysia: DHL eCommerce, Poslaju and J&T Express: 3-5 working days.

 

Asian region: 

Aramex, FedEx, DHL and TNT: 5-7 working days. 

 

USA, UK, Europe and rest of the world:

FedEx, DHL, and TNT: 7-10 working days.

 

Please note that our shipping times should be used as a guide only and are based on time from dispatch. Sneakerse cannot take responsibility for customs clearance delays or failed payment approval. As you can imagine, once the parcel has left Sneakerse, it is completely out of our control. We trust our shipping partner to deliver your parcel in the quickest time possible and ask that our valued customers please be patient with the process.